About us
How We Train Our Carers
What every carer completes before they visit a client, and what they keep doing after.
Before anyone visits a client
No carer works alone with a client until they have completed induction, mandatory training and shadowing with an experienced colleague. That is not negotiable, whatever the staffing pressure.
On top of the basics, carers take condition-specific training for the clients they support, including dementia, Parkinson's, stroke recovery and end-of-life care. Samina, our senior care assistant, delivers much of it in house.
- Care Certificate and full induction
- Moving and handling, safeguarding, medication, first aid
- Shadowing before working alone
- Condition-specific training including dementia and palliative care
- Ongoing supervision and refresher training
24/7
Support available
5 Star
Care provider
CQC
Regulated service
Local
Trusted Team
What you can expect from us
The same standards apply across both of our registered services.
- A named manager — you always know who is accountable for your care.
- Carers you meet first — matched on personality as well as need.
- Honest pricing — petrol and travel included, no hidden extras.
- Regular review — plans change as needs do, without a fight.
How our care service works
A simple process designed to give clients and families reassurance from the first call.
Call us today
Speak with our team about your care needs, ask any questions and get clear guidance on the right level of support.
Design your care plan
After a free assessment we write a plan around your needs, routines, visit times and any specialist requirements.
Carer matching
We match you with a carer whose skills, personality and approach suit you, and you meet them before care begins.
Care begins
Your carer delivers the plan with consistency and dignity, and we review it regularly as things change.
Ready to talk?
A free assessment, an honest conversation, and no obligation at the end of it.