Becoming a Carer
From induction and shadowing to funded qualifications and regular support, we invest in our carers every step of the way.
From induction and shadowing to funded qualifications and regular support, we invest in our carers every step of the way.
New carers regardless of previous training are shadowed into the calls by an experience carer within the company, this is beneficial for us and the client as they can understand the clients’ routines and we can see their positives and what training they can benefit from.
Carers might have received training through previous work, the minimum requirement from CQC is the care certificate, we encourage all our carers to enrol onto the NVQ level 2 & 3 which is paid for by us. This helps carers to understand the importance of person-centred care and risks assessment.
Our carers receive regular supervision every three months, providing an opportunity for open discussion with management about how they are feeling in their role, what is going well, and where additional support may be needed. We recognise that working in care can be both rewarding and demanding, so maintaining staff wellbeing and morale is extremely important to us. Through these regular meetings, we encourage carers to share feedback and discuss how we can best support them in their role, ensuring they feel valued, confident, and supported while delivering high-quality care to our clients.
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