About us
About A Star Care
A family-minded care provider running two CQC-registered services across the West Midlands and Staffordshire.
Who we are
A Star Care Services provides care at home across Solihull, Birmingham, Lichfield, Tamworth and Sutton Coldfield. We run two separately CQC-registered services, each with its own registered manager, its own team and its own phone number, so there is never any doubt about who is accountable for your care.
We are not a national chain. The people who manage your care live in the areas they cover, and the person who answers the phone knows the carer who visits you.
- Two CQC-registered services with named managers
- Carers recruited and trained locally
- Top 20 Home Care Provider, homecare.co.uk 2026
- Free assessment before anything is agreed
- No lengthy contracts
24/7
Support available
5 Star
Care provider
CQC
Regulated service
Local
Trusted Team
What you can expect from us
The same standards apply across both of our registered services.
- A named manager — you always know who is accountable for your care.
- Carers you meet first — matched on personality as well as need.
- Honest pricing — petrol and travel included, no hidden extras.
- Regular review — plans change as needs do, without a fight.
How our care service works
A simple process designed to give clients and families reassurance from the first call.
Call us today
Speak with our team about your care needs, ask any questions and get clear guidance on the right level of support.
Design your care plan
After a free assessment we write a plan around your needs, routines, visit times and any specialist requirements.
Carer matching
We match you with a carer whose skills, personality and approach suit you, and you meet them before care begins.
Care begins
Your carer delivers the plan with consistency and dignity, and we review it regularly as things change.
Ready to talk?
A free assessment, an honest conversation, and no obligation at the end of it.